Unacommpanied minors
General Guidelines:
The Unaccompanied Minor Service (UMNR) comprises support at the check-in counters, driving him/her to the departure lounge, care before boarding, coordination with the Technical Crew (Flight Attendants) before and during the boarding process, care during the flight, guidance and custody of the child during connection and hand over to the person responsible at the destination airport. The concept of unaccompanied minor refers to a child whose age is between 5 and 13 years and 11 months old.
Children traveling under the age of five will not be accepted.
Make sure do not send minors in the last flights, they can lose their conection flight in case of delays or any other cause.
Minors will be accepted on direct flights or conection flights only if operated by Grupo Aeromexico.
Attendance must be required at least two and a half hours before flying in the departing airport, including domestic and international flights. In case paperwork is needed.
Parents or guardians should remain at the airport until the flight has departed and someone of Aeromexico Staff gaves them notice.
| Service Fees | |
|---|---|
| Domestic Routes | 464 MXN per segment will apply for each minor, regardless if he/she is booked in a same PNR with other minors, or if they are traveling as a group. |
| International Routes | 100 USD per segment will apply for each minor, including connecting flights within Mexico, regardless if he/she is booked in the same PNR with other minors, or if they are traveling as a group. |
| Routes from/to USA | 100 USD “Origin to Destination” concept applied, including conection flights that last no longer than 24 hours. It will be applied up to four minors only if are reserved with the same PNR. |
| Taxes included |
|
U.S. Citizens traveling from/to Mexico:
Minors traveling alone or accompanied by one of their parents, guardians or a relative:
A notarized letter with the permission or authorization of parents or guardians is not required (CRM/347/04 INM Mexico).
The person who is handing over the minor at the airport, must carry with him/her a valid official ID (voting card or passport) for identification purposes at the time of making the check-in of the minor.
It is important to explain to the person who is handing over the minor, that the person responsible for receiving the minor at the destination airport must carry with him/her a valid official identification, informing that the delivery of the child shall be in the arrival areas of the domestic/international arrival area according to the origin of the flight.
| Ages | Traveling Requirements | Flight |
|---|---|---|
| Children under 3 years | Accompanied by an adult (18 years old or more) | Direct, In connection, and Connection Agreement with other Airlines. |
| Minors between 3 and 5 years old | Accompanied by an adult or Traveling with a companion over 13 years old (Note 1) | |
| Minors between 5 and 14 years old | Traveling with an adult or Traveling under the aegis of the "Unaccompanied Minor Service" (Note 2) | |
| Minors between 14 and 18 years old | Traveling with an adult or Optional service of "Unaccompanied Minor" (Note 3) |