For health reasons, we suggest that you consult your doctor before traveling by airplane. If you are more than 7 months pregnant, we need a liability exemption letter signed by you, as well as a medical certificate that specifies your stage of pregnancy and state of health. Flying within 7 days before or after childbirth is prohibited.
Does Aeromexico offer discounts to senior citizens?
We offer discounts in Mexico to INSEN (senior citizens' registration) card holders. Please contact us for discounts in other countries.
Can I take perishable articles on flights?
Only if they are appropriately packed and without liability for Aeromexico and in accordance with the current sanitary standards.
Can I request a vegetarian meal for my flight?
Aeromexico offers low-salt, Kosher, diabetic, vegetarian (two types), and low-cholesterol foods, as well as baby and children's food at passengers' express request at least 24 hours in advance of the flight or at time of booking, by calling the Reservations Center at 1800 237 6639.
Is there a smoking section in your planes?
Smoking is prohibited on all flights.
Can I travel with my pet? Is there any charge?
You may only travel with dogs, cats and small caged birds, which require a special permit from the authorities. They are not included within the free baggage permitted and are only accepted when in a cage, duly vaccinated, with the corresponding permits and stowed in the baggage hold.
Domestic flights: 35 USD PLUS TAXES
International flights: - From/To Europe and South America 100 USD PLUS TAXES - From/To United States 75 USD PLUS TAXES
Passenger cabin: Not applicable on airplanes operated by Aeromexico
Seeing eye and guide dogs, as well as working animals, which must be covered by medical justification, will be transported free of charge. All animals must be muzzled and harnessed while in the passenger cabin. Remember that there are restrictions on the importation of animals into certain countries. Passengers are responsible for contacting the destination country to arrange the necessary documentation.
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For health reasons, we suggest that you consult your doctor before traveling by airplane. If you are more than 7 months pregnant, we need a liability exemption letter signed by you, as well as a medical certificate that specifies your stage of pregnancy and state of health. Flying within 7 days before or after childbirth is prohibited.
Smoking is prohibited on all flights. 