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Baggage Policy

Baggage Policy

To avoid delays and enjoy your flight, please review Aeromexico’s baggage policy below. Please note:

  • This policy is effective from january 19th, 2012 and is subject to change without previous notice.
  • The same baggage policies apply to flights operated by Aeromexico Connect.

Baggage Identification
All checked baggage must be identified on the outside and inside with the passenger’s name and address. Baggage tags are available, at no charge at any Aeromexico check-in counter or from your travel agent.

Recommendations for Checked Baggage

  • Do not include valuables, money, jewelry, electronic devices, photography or video equipment, vital medication, or perishable or liquid items.
  • Fragile items are checked and transported at the passenger’s own risk.
  • Check that the airport code written on the baggage check-in ticket matches the name of your destination.
  • Many suitcases look alike. When reclaiming your baggage, check that the number of Baggage Claim Tags matches the number of pieces you checked in, and that the serieal number of your Baggage Claim Tags is the same as the one on each suitcase.

Aeromexico continues to offer customers the ability to check bags at no charge. Please see details below.

Promotions

  • Platinum or Skyteam Elite Plus Passengers
    Additional bag, with a maximum weight of 20 kg (on any route operated by AM/AMC and on any class of service).

  • Gold or Skyteam Elite Passengers
    Additional bag, with a maximum weight of 10 kg (on any route operated by AM/AMC and on any class of service).

  • Buy your excess baggage in aeromexico.com or at 1(800) 2376639 and save time and money at airport.

Complimentary Baggage Allowance

DESTINATION
To/From
PREMIER CLASS COACH CLASS

Domestic

2 pieces
  30 Kg. total
1 piece
  25 kg.

USA
Canada

2 pieces
70 lbs/32 kg ea.
1 piece
50 lbs/23 kg
Central America 2 pieces
70 lbs/32 kg ea
2 pieces
50 lbs/23 kg ea
Europe 2 pieces
70 lbs/32 kg ea.
1 piece
50 lbs/23 kg ea.
South America
Cuba
(Except Brazil)
3 pieces
50 lbs/23 kg ea.
2 pieces
50 lbs/23 kg ea.
Brazil 3 pieces
70 lbs/32 kg ea.
2 pieces
70 lbs/32 kg ea.
Asia 3 pieces
70 lbs/32 kg ea.
2 pieces
50 lbs/23 kg ea.
COMBINATION OF INTERNATIONAL ROUTES
(Not valid on flights starting in Mexico)

USA-Brazil-USA
3 pieces
70 lbs/32 kg ea.
2 pieces
70 lbs/32 kg ea.
All Except
USA-Brazil-USA
3 pieces
50 lbs/23 kg ea.
2 pieces
50 lbs/23 kg ea.
Note: Maximum total linear measurement (length+width+height) for each piece of baggage: 62 in./1.58 m. 

Titanium, Platinum or SkyTeam Elite Plus passengers
An additional piece of baggage of the same weight and size will be granted according to the established franchise for the route to travel.

Carry-On Bags

Quantity Type Of Bag
1 Handbag, briefcase or laptop computer bag
1

Carry-on piece with a maximum weight of 10 kg. and a max. linear surface 115 cm.
(Length: 36 cm/14.17 inches + Width: 23 cm/9.05 inches + Height: 56 cm/22.04 inches)

1

Duty Free Bag exclusively

Bulky baggage such as: musical instruments, trophies, religious figures, and other objects that may be considered bulky due to their weight, shape, size, dimensions, or material will not be accepted.
During check-in verify the carry-on baggage complies with the specifications of the anforementioned table and the measurements of the gauges. Any item or additional piece to what is specified in this paragraph shall be checked in and might be subject to chargues.

Excess Baggage Charges

Destination
To/From
By Weight
(Airport)
By Piece
(Airport)
By Volume
(Airport)
By Piece
(Pre Sale)
Within Mexico 26-45 kg: $99 MXN per Kg. 2nd piece: $789 MXN
3rd-4th pieces: $1,949 MXN
5th-7th pieces $2,959 MXN
$789 MXN 2nd piece: $650 MXN
3rd-4th pieces: $1,740 MXN
5th-7th pieces $2,506 MXN
USA
Canada
24-45 kg: $15 USD per Kg.

2nd piece: $50 USD
3rd-4th pieces: $150 USD
5th-7th pieces: $200 USD

$120 USD

2nd piece: $40 USD
3rd-4th pieces: $140 USD
5th-7th pieces: $190 USD

Central America
Cuba
South America
(Except Brazil)
Combination Of
International Routes
24-45 kg: $15 USD per Kg. 3rd-4th pieces: $150 USD
5th-7th pieces: $200 USD
$120 USD 2nd piece: $40 USD
3rd-4th pieces: $140 USD
5th-7th pieces: $190 USD
Brazil
USA-Brazil-USA
N/A** 3 -7  piece: $150 USD c/u. $150 USD c/u 3 - 7 piece: $140 USD c/u.
Europe 24-32 kg = $ 18 USD per kg
33-45 kg = N/A**

2nd piece: $50 USD
3rd-4th pieces: $150 USD
5th-7th pieces: $200 USD

$238 USD

2nd piece: $40 USD
3rd-4th pieces: $140 USD
5th-7th pieces: $190 USD

Asia 24-45 kg: $15 USD per Kg. 3rd-4th pieces: $150 USD
5th-7th pieces: $200 USD
$238 USD 3rd-4th pieces: $140 USD
5th-7th pieces: $190 USD
Maximum linear surface of each piece of baggage (length+width+height): 1.58 m/62 inches
More than 45 kg of weight in one piece of baggage shall be treated as cargo.
Note 1: Additional pieces to domestic destinations have a weight limit of 25Kg for Premier and Coach class, if the weight is greater a charge shall be made for each Kg in excess of what is indicated in the table.
Note 2: Additional pieces to international destinations have the same weight limit as pieces for Premier and Coach class, if the weight is greater a charge shall be made for each Kg in excess of what is indicated in the table.
Note 3: Due to a requirement from the PROFECO (Federal Consumer Protection Agency), the customer must, invariably, be informed about the cost for excess baggage in airports of the Mexican Republic in Local Currency (MXP) including VAT, that is, the total cost.

Pets and Others Items

PETS (Dogs, Cats And Birds)
Destination From/To Airport Pre Sale
Within Mexico 789 MXN 650 MXN
USA, Canada, Central America, Colombia, Venezuela, Peru 90 USD 80 USD
Argentina, Brazil, Chile, Europe, Asia 180 USD 170 USD

 Other Items

OTHER ITEMS
Article Airport Call Center Included in Policy
Bicycles with one seat and no motor $50 USD $40 USD No
Windsurfing equipment / kitesurfing $50 USD $40 USD No
Sport boards
(surfboard, snowboard or boogie board)
$50 USD $40 USD No
Diving equipment $50 USD $40 USD No
Hunting equipment $50 USD $40 USD No
Fishing equipment $50 USD $40 USD No
Golf equipment $40 USD $30 USD No
Ski equipment / snowboard $50 USD $40 USD No
Firearms $690 MXN $690 MXN No
Note 1: One tennis racquet may be transported free of charge on AM/AMC equipment.
Note 2: Transportation of these items on all AM/AMC equipment will be accepted, without exception
Note 3: **IMPORTANT**: The charge will be made as of the first article
Note 4: The fee for surfing equipment will be per case, up to 3 tables per case.
Note 5: Coolers will be considered as one additional sports piece. The coolers shall be of rigid plastic material (no unicel be accepted).
** Transportation of firearms into Mexico is allowed does not apply to connecting flights or abroad. During the documentation process and receipt of the items, the local authorities of each airport must give permission.

The Platinum Card American Express Aeromexico Cardholders

Cardholders who purchase a ticket with their card enjoy the right to travel with one additional bag on all flights operated by Aeromexico and Aeromexico Connect (3 and 4 digits), when they show their card upon check-in at the airport of origin.

Route Clase Premier/Economy Class
Within Mexico, Brazil 1 additional piece, with a maximum weight of 29 lbs/13 kg
USA,
Central and South America (except Brazil),
Europe, Asia
1 additional piece, with a maximum weight of 33 lbs/15 kg

Club Premier

TITANIUM PASSENGERS
An additional piece is granted with weight not exceeding 25 Kg (on any AM/AMC route and any service class).

PLATINUM OR SKYTEAM ELITE PLUS CUSTOMERS
An additional piece will be granted, with weight not exceeding 20 Kg (any AM/AMC route and any service class).

GOLD OR SKYTEAM ELITE CUSTOMERS
An additional piece will be granted, with weight not exceeding 10 Kg (any AM/AMC route and any service class).

Save money when you make your reservations and buy tickets online at aeromexico.com. For tickets purchased at Aeromexico airport counters, city ticket offices or by calling Aeromexico Reservations, service fees apply.

All Regulations and Policies